OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
70 ratings and 50 comments received in the last 90 days.
05 June 2025
Mizanur was very professional and very patient with me. He helped me understand everything and he was supporting me throughout the whole process. Always there when I had questions! Amazing person.
04 June 2025
As expected, great service
29 May 2025
I'm very satisfied with my purchase and the service I received from MINI my sales assistant Gareth Roberts was second to none very understanding and professional and really looked after me via telephone emails just a great guy a very patient
27 May 2025
I think it was a fantastic experience as we walked in a little unsure about what kind of car we wanted, but ended up getting exactly the car we needed.
17 May 2025
It was a pleasure dealing with Ronika throughout the process and she was very helpful. This was after a bad experience with mini Thames Ditton when we originally placed the order. Josh did a great handover when I collected the car
07 May 2025
Despite being in a new/temporary location, the whole process went smoothly
29 April 2025
As sbove
22 April 2025
No problems
03 April 2025
Gareth Roberts as always was an absolute pleasure during this 3rd time of purchasing a Mini from Chiswick Berry. I would not go to anyone else. He makes sure you are looked after and get exactly what you want out of your mini.
15 June 2025
It was quick and efficient
15 June 2025
Excellent service
14 June 2025
They were very good efficient and friendly
12 June 2025
Another great experience. Professionally handled and nothing was a problem.
10 June 2025
as above.
10 June 2025
They looked after me. Good comms. Overall good work. Not cheap, mind you..
04 June 2025
Service & MOT carried out promptly & I was kept informed on progress.
03 June 2025
Information given and results shown to demonstrate the health check carried out. Also, the complimentary wash and interior cleaning excellent.
03 June 2025
As above Helpful!!
02 June 2025
Top notch.
10 June 2025
Very nice customer service.